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supply chain roles and responsibilities

Supply Chain Roles & Responsibilities

Supply chain operations have positions in 3 main tiers:

  1. Executives
  2. Directors
  3. Managers

Positions in these three tiers must coordinate and communicate to ensure that the entire supply chain runs smoothly and efficiently. Each position has unique responsibilities and expectations, which we’ll discuss these 3 positions in more detail below.

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Supply Chain Executive Roles and Responsibilities

Executive roles are the top tier of the supply chain. Their primary responsibilities and roles are bigger picture types of responsibilities and goals. These are some of the supply chain roles and responsibilities for those at the executive level:

  • Hiring: Executives are not at the forefront of hiring, but they are often involved in vetting and considering new managers and directors.
  • Cost Reduction: In this role, you will analyze costs across many different areas of the supply chain to find ways to reduce costs. Renegotiating partnerships and other executive-level relationships is also part of this responsibility.
  • Risk Management: Analyzing operations to find ways to reduce risk is an important role of the supply chain executive. Failing to identify risks can seriously damage the company.
  • Regulations: Following governmental regulations and setting benchmarks for the company itself often go to the executive tier. Executives often need to analyze other factors that impact the entire business that come from multiple levels.
  • Considering New Trends: Industry changes and new trends are constantly popping up. Executives must stay up-to-date on these changes to determine whether the company must adapt along with them, including updating technology.

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The middle tier of these three positions is the director’s role, outlined below.

Supply Chain Director Roles and Responsibilities

The director takes on the responsibilities of one department or area of the supply chain, like purchasing or transportation. These are the responsibilities of a director in a supply chain:

  • Manage Efficiency: Like executives, directors oversee a broader part of the supply chain. They have to look at the different parts of their area to keep their part of the supply chain running efficiently.
  • Analyze Past Performance: Directors look at past reports of performance and other factors to see if their area is meeting efficiency standards. If not, they must find ways to improve.
  • Report to Executives: Directors write routine reports — weekly, monthly and annually — to keep executives up-to-date and aware of the status of each area.

The executive will set the goals for the area that the director oversees, and it is the primary responsibility of the director to strategize and meet those goals.

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Supply Chain Manager Roles and Responsibilities

The tier below directors are the managers. Those in this role oversee the day-to-day needs of their operations. The duties of a supply chain manager include:

  • Train New Hires: Managers aren’t as involved in the hiring process, but must train new hires to meet the demands of their own role.
  • Address Problems: Issues will come up, and it’s the role of the manager to quickly and efficiently solve problems before they become more serious and affect other parts of the supply chain.
  • Maintain a Safe Environment: Safety is key — it protects team members and company assets. Ensuring that operations are complying with safety standards is a key role of a manager.
  • Report to Directors: Managers also write reports, which go to directors and sometimes executives too. These give updates about quotas and can point out issues that must be addressed to higher-ups to solve.

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Finding talented professionals to fill the roles within all three tiers is key in achieving smooth operations at every level. Trust Optimum Supply Chain Recruiters to help you fill open positions with exceptional people. Contact us today to learn more about our services or to get the process started.

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