Since the moment we entered the world as newborn babies, we have been communicating. Speaking to friends and family, we reflexively and effectively communicate without paying attention to the manner in which we do it. While at home and in social scenarios, miscommunication may sometimes lead to fights and arguments.
When miscommunication takes place in the workplace, the results are poor productivity, disputes, and conflicts. In order to maintain a work environment that is respectful, productive, and positive, it’s important to promote an environment with effective communication. Read on to learn how to effectively communicate in the workplace.
- Tackle Any Conflict The Diplomatic Way – To prevent small conflicts from snowballing into something much larger, nip the issue in the bud as soon as possible. Inform employees of your door being open at all times and encourage them into coming to you. Create a safe atmosphere for them to open up honestly to you while telling you their issues. Conversations in your office should be kept confidential.
- Encourage Conversation – Encourage face-to-face communication over email as there is less chance for a loss of interpretation when relying on technology. Encourage employees to make a call or even take a walk down the corridor and speak to each other one on one.
- Respect Cultural Differences – While companies hire employees from all backgrounds and ensure local colleagues work with people from other countries, management must remain culturally sensitive and aware of differences in how people from different nationalities communicate.
- Provide Appropriate Feedback – No employee wishes to feel alone and in a vacuum. Ensure feedback is clear and detailed. Provide solutions if there is a problem. Explain the feedback in detail and always provide positive feedback where possible. Praise for the employee goes a long way in making them feel appreciated and indispensable. It motivates them to work harder for you. Simple steps like team lunches go a long way in making your employees feel important.